— Digital Contact Centre Training

Work from home
Customer Service Roles

Achieve a Free Certificate in Digital Contact Centre Operations and get connected with leading employers. Work from the comfort of your own home in flexible, competitively paid roles.

Apply Now

Apply Now

We have connected hundreds of Liverpool City Region residents with remote Customer Service jobs. Complete a free Digital Contact Centre qualification that can propel you onto a range of career opportunities. Check your eligibility before applying (Age 19+, Liverpool City Region resident, Unemployed on work-related benefits OR Employed earning <£21,225.

Interested? Register Now…

Click the register now button and fill in the short application form. Following this, our friendly team will reach out to you to let you know the next steps and available dates. You will be on your way to gaining new skills and employment opportunities in no time!

Register Now

The Opportunities

Digital Contact Centre
Liverpool
Level 1

Employer

Multiple
Complete logo

The Process

Step 1: Check Your Eligibility

Age 19+, Liverpool City Region resident, in receipt of work benefits (UC/JSA/ESA/Income Support) OR in receipt of low wages (£21,225).

Step 2: Apply

Quickly apply using our online registration form, click ‘Apply Now’ buttons on our website.

Step 3: Free Training

Complete your free L1 Certificate in Digital Contact Centre Operations 10-day course online. This course teaches you the skills our employers require, before your guaranteed interview, greatly enhancing your chances of success. We’ll even help with your CV and interview prep.

Step 4: Employment Opportunities

All learners who complete a course with us get a guaranteed interview with one of our employers, which changes monthly. Our course teaches you the knowledge, skills, and behaviours that the employer is looking for in candidates – giving you the best chance of securing a role.