About the Opportunity

One of Liverpool’s premier sports clubs is hiring in a number of hospitality roles for match days, and we can help you gain employment as a Retail Catering Assistant.
The employer is looking for candidates who are passionate about customer service, strive to go the extra mile but can also use their initiative if involved in a difficult situation. You must be willing and able to follow instruction to ensure service runs successfully. This role could include working on a till, supporting till staff or using the in-seat delivery service.
After completing a short skills course and achieving your Level 1 Customer Service Qualification or Level 1 Personal and Social Skills our team will help you gain employment as a Retail Catering Assistant in Liverpool.
The job role:
- Provide full product knowledge of our menu that is on offer to spectators.
- Adhere to and follow all procedures when processing payments with card.
- Ability to follow stock rotation and replenishment procedures.
- Maintain a clean, neat and tidy working area throughout every shift.
- Deal with colleague and customer requests and queries.
- Take pride in yours and your kiosks presentation.
- Comply and complete any company paperwork as and when requested.
- Comply with all company policies and procedures.
- Active listening skills to ensure all orders are taken correctly.
- Casual work.
- £9.50 an hour.
- Polite, courteous and presentable at all times.
We are offering a Level 1 Personal and Social Skills Certificate with both offline and online learning options.
Course content includes:
- Induction/Personal Resilience and Perseverance
- Personal Resilience and Perseverance
- Personal Change Management/Transferable Skills and Qualities
- Understanding and Portraying British Values
- Problem Solving
- Producing a CV
- Managing your money
- First Aid Training/Resolving Conflict
- Interviews/Exit reviews
Is this opportunity right for you?

Are you eligible?
- Must be 19 or older on 31st August 2021
- Must live in Liverpool City Region – Liverpool, Sefton, Knowsley, Halton or Wirral
- Must have resided in UK/EEA for the last 3 years
- If unemployed must be in receipt of state benefits (UC/JSA/ESA/Income Support)
- If employed must be in receipt of low wages (lower than £19,305 and able to evidence this)

The Opportunity
- Level 1 Personal and Social Skills

Interested? Register Now...
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