About the Opportunity

Teaching assistant with student

This course developed to increase your understanding about cybercrime and the risks and effects it has on individuals and organisations.

Covering a variety of topics including protective methods used to maintain cyber security, hacking and accessing and shutting down or misusing websites, IT systems and networks , your complete your training as a cyber security super star.

Our goal is to help you secure a job in cyber security with a guaranteed job interview with Teleperformance upon completion of training.

 

 

We are offering a Level 1 Award in Cyber Security.

Course content includes:

  • Routine protective methods used to maintain cyber security
  • The principles of vulnerability
  • Penetration testing and user access control,
  • Hacking/ accessing,
  • Shutting down or misusing websites, networks and IT systems
  • Email and internet fraud
  •  Level 1 Award in Cyber Security
  • Guaranteed job interview with Teleperformance upon completion of training.

After completing the course and achieving your Level 1 Award in Cyber Security, you will have a guaranteed job interview with Teleperformance with the chance to secure yourself a role as a Customer Service and Claims Handler.

 

Job Description: 

  • Handling inbound calls from customers wishing to make an insurance claim.
  • Support your customer through the process assisting with fresh claims, updates, general enquiries and perhaps cancelling policies if required.
  • By following set questions on your PC, you will talk your customer through a step by step process to determine the options available to them.

Shifts: 

candidates must be fully flexible between Monday- Friday 8am-9pm and Saturday- Sunday 8am-8pm.

Are you eligible?

  • Aged 19+
  • Must be a resident of the Liverpool City Region
  • If unemployed must be in receipt of state benefits (UC/JSA/ESA/Income Support)
  • If employed must be in receipt of low wages (lower than £33,958.60)
Some of the brilliant employers we work with

Community Shop

More than just training...

We are proud to work alongside the Community Shop to deliver some courses in partnership with them. But our partnership also means that every person who studies a course with us, also gets membership to the Community Shop, giving you access to:.

Up to 70% off the RRP of groceries by shopping in a Community Shop

Fresh fruit and veg from 20p

Access to essential Community Hub training and development opportunities

Tasty and affordable meals, as well as family cooking courses via their Community Kitchen

Take a look at more opportunities