About the Opportunity
Complete a 10 day Digital Contact Centre Skills training course and learn all of the skills you need to gain employment in a work from home job.
We have partnerships with a number of reputable employers in Liverpool City Region and will connect you with a guaranteed interview for a home-working role. We’ll even give you employability coaching to give you the best possible chance of being successful in your interview.
After completing a short skills course and achieving your L1 Certificate in Digital Contact Centre Operations our team will help you prepare for a guaranteed interview to work remotely in a customer service role.
- Transferable Skills
- Basic use of digital devices/systems
- Digital presence, awareness and safety
- Provide contact centre customer service
- Behaviour and Standards at Work
- Problem Solving
- Succeed at an Interview
Is this opportunity right for you?
Are you eligible?
- Age 19+
- Liverpool City Region Resident
- EITHER Unemployed in receipt of benefits
- OR Employed earning <£31,600.40
- Basic IT skills essential
The Opportunity
- L1 Certificate in Digital Contact Centre Operations
- Guaranteed job interview
Interested? Register Now...
Click the register now button and fill in the short application form. Following this, our friendly team will reach out to you to let you know the next steps and available dates. You will be on your way to gaining new skills and employment opportunities in no time!
