About Us

We are champions
of social mobility.

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Working from Home

Here at Complete Skills Solutions (or CSS to our friends), we’re passionate about empowering people to better themselves. Our diverse training offer is built on industry demand, meaning we give our learners the skills, knowledge and qualifications that employers need! We are proud of the life-changing impacts that our training has on people and the communities where we work.

Skills Bootcamps

Our Skills Bootcamps are designed to supercharge someone’s sector-specific skills and knowledge with the aim of getting them into work.

Short Courses

Our short courses, funded via the Adult Skills Fund, offer industry led training courses delivered face-to-face or virtually. These courses are flexed to meet local demand and often have guaranteed job interviews at the end.

Apprenticeships

Our apprenticeship offer is built around helping young people get into employment with training, as well as supporting individuals to develop themselves. Led by the employer, apprenticeships offer a great way to train new and retain existing staff.

Prison Education

Our extensive prison education programme delivers skill-specific training and employability skills within multiple prisons. Whether helping an inmate gain new skills and knowledge to help give them the best prospects after being released, or positively engaging with an inmate during their term, our prison programme is vast and tailored to the needs of each setting.

Our impact and outcomes

To understand the full extent of our impacts, both individually and as part of The Progress Group, we commission The Connectives to provide an independent assessment and enumeration of the social value generated by our Group and individual businesses. Our top-level impacts are nothing short of staggering.

£8,848,968

Social Value from our funded delivery

£5,162,426

Social Value from our Prison Education programme

£5.21

Social Return on Investment for every £1 spent

£14,011,394

Total Social Value Generated

Values at our core

We are part of The Progress Group, a family of education and training businesses who are on a collective mission to change lives through the power of education and training.

Confident
Gamechangers

Brazenly
People First

Proudly
Passionate

Endlessly
Kind

Robustly
Resiliant

Fearlessly
Authentic

Creative
Collaborators

Meet our leadership team

We are only a success because of the brilliant team we have around us, and helping to keep everything on track is our awesome leadership team. Each with their own skills, knowledge and expertise, we count ourselves lucky to be powered by so many wonderful colleagues, many of which have been with us for longer than we care to remember!

Ian Green

Managing Director

The captain of our ship.

He keeps us on course heading in the right direction and when he isn’t busy doing that, he’s normally found watching the rugby somewhere.

Fay Gibbon

Head of Projects

An extraordinary multi-tasker

Fay ensures all our projects run smoothly and manages the trainers to deliver excellence. In her spare time, Fay enjoys going to the gym and spending time with her husband, children & fur babies

Lucy Chapman

Head of Sector

Heading up our prison education delivery.

Lucy never stops. From delivery to account management, she is formidable. And when she gets some down time, Walking her dogs is her ‘thing.’

Andrew Houldey

Head of Data and Reporting

Often found engrossed in all things data.

Andrew ensures we are compliant. And when not doing that, he jumps on his motorbike to go riding with family and friends.

Nicola Williams

Head of Business Development

Heading up our learner attraction team.

Nicola, helps us forge brilliant relationships with partners and attract learners to our courses. Outside of work, she loves to lead an active lifestyle and watch the kids play football.

Meet our Governors

Jayne Worthington

The Progress Group CEO

The Progress Group CEO

Jayne spearheads the company’s strategic objectives and fosters its ongoing growth.

Ian Green

Managing Director

The captain of our ship.

Ian keeps us on course heading in the right direction and when he isn’t busy doing that, he’s normally found watching the rugby somewhere.

Carole Carson

Advisor

Company Advisor

With a wealth of experience of working with organisations to drive growth, quality and overall performance, Carole offers strategic advice around the quality of our delivery and our overall performance.

Wendy Spencer

Advisor

Company Advisor

Wendy has over 25 years of experience across a wide range of corporate services.

Sarah Dunwell

Advisor

Company Advisor

As an advisor to a number of purpose-driven businesses, Sarah brings an entrepreneurial mindset and experience of a number of business sectors.

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