About Us

We are champions
of social mobility.

Ministry of Justice Logo
Working from Home

Complete Skills Solutions are a leading training provider, who is proud to have been born and bred in Liverpool. We may have grown our offer behind the city region, but our Scouse roots remain strong, and we still have a huge presence across the region.

We are driven by our passion to help people. We want to help them put some more money in their back pocket, so life is a little easier. Our purpose is to change lives through the power of education and training, and boy, do we achieve this in abundance through our training offer, which goes beyond the classroom.

Our impact and outcomes

95.3%

Retention

Rate

97%

Pass Rate

92.7%

Achievement

Rate

Values at our core

We are part of The Progress Group, a family of education and training businesses who are on a collective mission to change lives and reshape society. As a group of businesses, we share the same values and purpose.

Confident
Gamechangers

Brazenly
People First

Proudly
Passionate

Endlessly
Kind

Robustly
Resiliant

Fearlessly
Authentic

Creative
Collaborators

Engage, Inform and Inspire.

Part of the bigger picture

We are part of The Progress Group, a family of education and training organisations who collectively work to change lives through the power of education and training. Together, we are transforming lives and are incredibly proud of the lasting impacts we are having on the lives of those we work with, and society as a whole. As a group of businesses we contributed to a combined social value of £38,102,368, over £16,000,000 in savings to the public purse and a social value of £4.09 for every £1 spent on our services across our Group. Collectively we are changing lives through the power of education and training.

The Progress Group
Grey Matter Learning
Progress Careers
Progress Schools
AC Education

Meet our leadership team

We are only a success because of the brilliant team we have around us, and helping to keep everything on track is our awesome leadership team. Each with their own skills, knowledge and expertise, we count ourselves lucky to be powered by so many wonderful colleagues, many of which have been with us for longer than we care to remember!

Ian Green

Managing Director

The captain of our ship.

He keeps us on course heading in the right direction and when he isn’t busy doing that, he’s normally found watching the rugby somewhere.

Lucy Chapman

Head of Sector

Heading up our prison education delivery.

Lucy never stops. From delivery to account management, she is formidable. And when she gets some down time, Walking her dogs is her ‘thing.’

Andrew Houldey

Head of Data and Reporting

Often found engrossed in all things data.

Andrew ensures we are compliant. And when not doing that, he jumps on his motorbike to go riding with family and friends.

Nicola Williams

Head of Business Development

Heading up our learner attraction team.

Nicola, helps us forge brilliant relationships with partners and attract learners to our courses. Outside of work, she loves to lead an active lifestyle and watch the kids play football.

Lisa Tyrer

Head of Operations & Quality

Empowering tutors to be their best.

Lisa’s time is spent managing our team of wonderful tutors and overseeing quality across the organisation. She enjoys gardening, reading, socialising, and looking after Theo the dog (her baby boy!)

Fay Gibbin

Head of Projects

An extraordinary multi-tasker.

Fay ensures all our projects run smoothly and manages the trainers to deliver excellence. In her spare time, Fay enjoys going to the gym and spending time with her husband, children & fur babies.

Meet our Governors

Jayne Worthington

The Progress Group CEO

The Progress Group CEO

Jayne spearheads the company’s strategic objectives and fosters its ongoing growth.

Ian Green

Managing Director

The captain of our ship.

Ian keeps us on course heading in the right direction and when he isn’t busy doing that, he’s normally found watching the rugby somewhere.

Carole Carson

Advisor

Company Advisor

With a wealth of experience of working with organisations to drive growth, quality and overall performance, Carole offers strategic advice around the quality of our delivery and our overall performance.

Wendy Spencer

Advisor

Company Advisor

Wendy has over 25 years of experience across a wide range of corporate services.

Sarah Dunwell

Advisor

Company Advisor

As an advisor to a number of purpose-driven businesses, Sarah brings an entrepreneurial mindset and experience of a number of business sectors.

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