Leading Adult Education and Training Provider, Complete Skills Solutions (CSS), recently partnered with Bullen Healthcare to deliver a free 10-day customer service course. The course allowed learners to interview with Bullen Healthcare once they had completed the course.
Bullen Healthcare was established in 1858 and is a fourth-generation, family-run organisation dedicated to the provision of Stoma, Urology and Advanced Wound Care products. They provide a bespoke home delivery service for customers, supplying an extensive array of Stoma products listed within the NHS Drug Tariff.
Earlier this year, the team at Bullen were on the lookout for Personal Customer Care Advisors to join its growing team. To help them identify recruits with the personal attributes and skills they needed, they enlisted the help of CSS.
CSS has a wealth of experience in providing effective employer workforce solutions. They work closely with businesses to understand their needs and establish a training course that will equip eligible learners with the skills, tools, and knowledge to bolster their workforce.
Ryan Turner was one of the learners who completed the course and secured employment with Bullen Healthcare. Before Ryan started the course, he lacked confidence and was shy and withdrawn but has since flourished into a confident and assertive individual.
Victoria from Bootle Job Centre Plus, Liverpool, commented on how Ciaron (Ryan’s CSS Tutor) helped him flourish. She said:
“When I first spoke to Ryan, he was pretty shy and withdrawn and really lacking in confidence, so a massive well done to Ciaron for bringing him right out of his shell.”
Victoria went on to comment on the positive changes in Ryan’s demeanour, including a massive change in his confidence.
Find out more about our next opportunity to gain employment with Bullen Healthcare here.
Across the Liverpool City Region (LCR), CSS is working closely with individuals, employers, and local partners to provide valuable education and training opportunities to LCR residents. Its core mission is to support people to acquire the skills, tools, and knowledge to progress into great jobs.
